Data & Privacy

Khela 88 Privacy Policy —
Your Data, Your Rights

We believe every player on Khela 88 deserves to know exactly how their personal information is collected, used, and protected. This policy is written in plain language — no legal maze, no vague promises.

Last updated: 1 June 2025  |  Language: English

How Khela 88 Protects Your Privacy

Six core principles that guide how we handle every piece of data you share with Khela 88 — from the moment you register to every transaction you make.

End-to-End Encryption

Every piece of data you send to Khela 88 — from your login credentials to your payment details — is protected by SSL/TLS encryption. Your information travels securely and cannot be intercepted by third parties.

No Data Selling

Khela 88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate the platform, process your transactions, and improve your experience.

You Control Your Data

Every Khela 88 player has the right to access, correct, or request deletion of their personal data. You can exercise these rights at any time by contacting our support team — no complicated process, no unnecessary delays.

Secure Data Storage

Your data is stored on secure, access-controlled servers. Only authorised Khela 88 personnel with a legitimate operational need can access your personal information, and all access is logged and audited.

Minimal Data Collection

Khela 88 only collects the data we genuinely need to operate the platform and comply with legal obligations. We do not collect excessive or unnecessary personal information, and we never ask for data we have no use for.

Clear Retention Limits

We do not keep your data longer than necessary. Khela 88 follows defined data retention schedules — once your data is no longer needed for operational or legal purposes, it is securely deleted from our systems.

01

Who We Are

Khela 88 operates the online gaming platform available at khela-88.vip. We are the data controller responsible for the personal information you provide when you register, play, or interact with any part of the Khela 88 platform, including our website and mobile app.

This Privacy Policy explains what personal data Khela 88 collects from players in Bangladesh and elsewhere, why we collect it, how we use it, and what rights you have over your own information. We take our responsibilities as a data controller seriously, and we are committed to handling your data with care and transparency.

Note: This policy applies to all users of the Khela 88 platform — registered members, app users, and anyone who visits khela-88.vip, regardless of whether they have created an account.
02

Data We Collect

Khela 88 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party verification and payment services.

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or verification
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash / Nagad / Rocket account number, transaction history Provided by you and payment processors
Technical Data IP address, device type, browser, operating system Automatically collected when you use the platform
Usage Data Games played, bets placed, session duration, login times Automatically generated by platform activity
Communications Data Support chat logs, email correspondence Generated when you contact Khela 88 support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03

How We Use Your Data

Khela 88 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a clear breakdown of how your data is used:

  • Account management: To create, maintain, and secure your Khela 88 account, and to verify your identity when required.
  • Transaction processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance through our 24/7 support team.
  • Platform improvement: To analyse usage patterns and improve the games, features, and overall experience on Khela 88.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
  • Legal compliance: To meet our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
  • Responsible gaming: To monitor gameplay patterns and identify players who may need support through our responsible gaming programme.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from Khela 88.
Important: Khela 88 does not use your personal data for automated decision-making that produces significant legal effects without human review. Any account restriction decisions are reviewed by our compliance team.
04

Legal Basis for Processing

Khela 88 processes your personal data on the following legal grounds, depending on the purpose of the processing:

  • Contractual necessity: Processing required to fulfil our obligations to you as a registered Khela 88 player — including account management, payment processing, and customer support.
  • Legal obligation: Processing required to comply with applicable laws, including identity verification, anti-money laundering checks, and responsible gaming requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and improving the Khela 88 experience — where these interests are not overridden by your privacy rights.
  • Consent: Processing for optional communications such as promotional emails and personalised offers, where you have explicitly opted in. You can withdraw this consent at any time.
05

Data Sharing

Khela 88 does not sell your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict data security standards.
  • Identity verification services: Third-party KYC (Know Your Customer) providers may receive your identity documents to complete verification checks required by law.
  • Technology providers: Hosting, security, and analytics providers who support the operation of the Khela 88 platform. All such providers are contractually bound to process your data only on our instructions.
  • Legal authorities: Where required by law, court order, or regulatory authority, Khela 88 may disclose your data to relevant government or law enforcement bodies.
Note: All third parties who receive your data from Khela 88 are required to maintain appropriate security measures and are prohibited from using your data for any purpose beyond what Khela 88 has authorised.
06

Cookies & Tracking

Khela 88 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is what we use and why:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these without affecting platform functionality.
  • Analytics cookies: Help us understand how players navigate Khela 88 — which games are most popular, where players encounter issues, and how we can improve the experience. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences on Khela 88, such as your language preference and notification settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Khela 88 platform. We do not use third-party advertising cookies or cross-site tracking technologies.

07

Data Security

Khela 88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

  • All data transmitted between your device and Khela 88 servers is encrypted using SSL/TLS protocols.
  • Passwords are stored using industry-standard one-way hashing — Khela 88 staff cannot see your password.
  • Access to personal data is restricted to authorised personnel on a strict need-to-know basis.
  • Our servers are hosted in secure, access-controlled data centres with 24/7 physical and digital monitoring.
  • We conduct regular security audits and penetration testing to identify and address vulnerabilities.
  • All staff with access to personal data receive regular data protection training.
Important: While Khela 88 takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact us immediately at [email protected].
08

Data Retention

Khela 88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

  • Account data: Retained for the duration of your active account, plus 5 years after account closure to meet legal and regulatory obligations.
  • Transaction records: Retained for 7 years in accordance with financial record-keeping requirements.
  • Identity verification documents: Retained for 5 years after account closure or the completion of the relevant transaction.
  • Support communications: Retained for 2 years after the resolution of the relevant query.
  • Technical and usage data: Retained for 12 months in identifiable form, then anonymised for analytical purposes.

When your data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you.

09

Your Rights

As a Khela 88 player, you have the following rights over your personal data. You can exercise any of these rights by contacting us at [email protected]:

Right to Access

Request a copy of the personal data Khela 88 holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Restriction

Ask us to limit how we process your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Response time: Khela 88 will respond to all data rights requests within 30 days. For complex requests, we may extend this by a further 30 days, and we will notify you if this is the case.
10

Children's Privacy

Khela 88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification checks, and we reserve the right to request proof of age at any time.

If we become aware that a person under 18 has created an account or provided personal data on Khela 88, we will immediately close the account, delete all associated data, and — where required — report the matter to relevant authorities. If you believe a minor has registered on Khela 88, please contact us at [email protected] immediately.

11

Policy Updates

Khela 88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify registered players by email at least 14 days before the changes take effect. Your continued use of the Khela 88 platform after the effective date of any update constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how Khela 88 is protecting your information.

12

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Khela 88 handles your personal information, please get in touch with our team:

  • Email: [email protected]
  • Subject line: Privacy Request – [Your Registered Email]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Within 30 days for formal data rights requests; within 1 hour for general support queries
Related Policies: This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, which together govern your use of the Khela 88 platform.

Your Privacy is Safe on Khela 88

Now you know exactly how we protect your data. Join hundreds of thousands of players across Bangladesh who trust Khela 88 for secure, fair, and transparent gaming.